With H.IP, You’ll Always Know Who’s Holding the Rope.
We believe customer support should be straightforward and reliable. No call center. No scripts. Just 1-on-1 personal communication with someone who knows and understands your organization. A single point of contact to lean on and collaborate with. Whether it’s concerning claim edits, industry trends or an idea you want to share, our team is always available.
At a time when corporate relationships are extremely impersonal, the Healthcare IP experience brings people together to drive innovation and success.
A Seamless Transition
With minimal staff time required, an H.IP implementation allows you to remain focused on daily operations.
Enrollment:
- Dedicated enrollment specialist who manages all aspects of EDI enrollment
- No time wasted filing out forms or awaiting signatures
- Monitor implementation status with H.IP EnrollTrack
- Regular follow-up to ensure compliance and accurate processing of all transactions
Payer Map:
- Customized payer ID crosswalk
- Data mining to maximize EDI and eliminate manual processes
- Managed and maintained with absolute transparency
- Automated payer ID lookup and reporting
Product Install:
- SCALE technology allows immediate go-live with limited staff resource required
- Flexible system configuration
- Regular communication with H.IP product specialist from kick-off to go-live
- On-site training, group sessions, train-the-trainer and 1:1 web demos anytime
Other Implementation Services:
- Standard and custom project plans
- Best practice recommendations
- Custom development and on-site install
- Full circle transaction testing with sandbox access
- Simple administrative setup for user management
