The Right Partner Can Put You Over the Top.

With H.IP, You’ll Always Know Who’s Holding the Rope.

We believe customer support should be straightforward and reliable. No call center. No scripts. Just 1-on-1 personal communication with someone who knows and understands your organization. A single point of contact to lean on and collaborate with. Whether it’s concerning claim edits, industry trends or an idea you want to share, our team is always available.

At a time when corporate relationships are extremely impersonal, the Healthcare IP experience brings people together to drive innovation and success.

A Seamless Transition

With minimal staff time required, an H.IP implementation allows you to remain focused on daily operations.

Enrollment:

  • Dedicated enrollment specialist who manages all aspects of EDI enrollment
  • No time wasted filing out forms or awaiting signatures
  • Monitor implementation status with H.IP EnrollTrack
  • Regular follow-up to ensure compliance and accurate processing of all transactions

Payer Map:

  • Customized payer ID crosswalk
  • Data mining to maximize EDI and eliminate manual processes
  • Managed and maintained with absolute transparency
  • Automated payer ID lookup and reporting

Product Install:

  • SCALE technology allows immediate go-live with limited staff resource required
  • Flexible system configuration
  • Regular communication with H.IP product specialist from kick-off to go-live
  • On-site training, group sessions, train-the-trainer and 1:1 web demos anytime

Other Implementation Services:

  • Standard and custom project plans
  • Best practice recommendations
  • Custom development and on-site install
  • Full circle transaction testing with sandbox access
  • Simple administrative setup for user management